Information Collection

By registering or making a purchase, customers voluntarily provide personal data required for contracting, updating or canceling services offered on this site — including purchases in the online store, contacts with customer service, and others. Personal data collected is subject to automated processing and incorporated into electronic records managed by Capim Pimenta Cosméticos Ltda.

Use of Information

Personal information is used to identify the user audience, their profile and purchasing habits; for management, administration and improvement of products and services; for adapting the experience to users' preferences; and for sending operational and commercial information through traditional and/or electronic means.

Capim Pimenta Commits To

• Promptly correct any changes related to the user's personal data upon notification
• Never disclose customer email addresses without prior authorization
• Allow users to cancel, at any time, the delivery of newsletters or promotional material
• Not commercialize or disclose customer data for purposes other than site operations
• Maintain confidential the private registration data of users, only disclosing when required by law or court order

Order Cancellation Due to Carrier Loss

Cancellation and refund requests due to order loss by postal services or third-party carriers will be processed within 30 calendar days from opening the request. Refunds will only be issued if the carrier has not delivered the order within this timeframe.

Cookies

Capim Pimenta may occasionally store data files called "cookies" on the user's device to personalize navigation and improve the browsing experience. Users may disable cookies through their browser settings, though this may affect certain features of the website.

Contact